Privacy Policy

Last updated: October 2025

Welcome to Pro Active Graphics. We respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.

1. Who We Are

Pro Active Graphics is a graphic design & signage company based in Essex, UK.
If you have any questions about this policy or your data, please contact us at studio@proactivegraphics.co.uk.

2. Information We Collect

We may collect information such as:

• Your name and email address (when you contact us)
• Messages you send via our contact form or email
• Billing & Payment Details - Where necessary for invoicing
• Technical data like your IP address and browser type (via analytics tools)
• Information gathered through cookies or social media interactions

3. How We Use Your Information

We use this information to:

• Respond to your enquiries and messages
• Improve our website and user experience
• Understand how visitors use our site (analytics)

We do not sell or share your data for marketing purposes.

4. Sharing Your Data

We may share information with trusted service providers (such as our website host or analytics tools) who help us operate the site.
These providers only process your data on our instructions and are required to keep it secure.

5. Cookies

Our site uses cookies to help it function properly and to analyze how it’s used.
You can control or delete cookies through your browser settings.

6. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Ask us to correct or delete your data
• Withdraw your consent at any time

If you’d like to exercise any of these rights, please email us at studio@proactivegraphics.co.uk.

7. Keeping Your Data Safe

We take reasonable steps to protect your information from loss, misuse, or unauthorized access.

8. Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page with an updated date.

Last updated: October 2025

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites work properly and provide useful information to site owners.

2. How We Use Cookies

At Pro Active Graphics, we use cookies to:

• Make sure the website functions correctly
• Understand how visitors use our site (analytics)
• Improve our content and design over time

We do not use cookies to collect personal information for marketing or advertising.

3. Types of Cookies We Use

• Essential cookies – required for basic website functions (e.g. navigation, security)
• Analytics cookies – help us understand how visitors interact with the site (e.g. pages visited, time on site)
• Functional cookies – remember your preferences (if applicable)

4. Third-Party Cookies

We may use trusted third-party tools such as Google Analytics to collect anonymous usage statistics.
These services set their own cookies — you can review their privacy and cookie policies for more information.

5. Managing Cookies

You can control or delete cookies at any time through your browser settings.
Please note that disabling some cookies may affect how the website functions.

6. Changes to This Policy

We may update this Cookie Policy occasionally. Any changes will be posted on this page with an updated date.

7. Contact Us

If you have any questions about our use of cookies, please contact us at studio@proactivegraphics.co.uk.